FAQ

When the security solution is placed, public areas are masked in accordance with the requirements of GDPR.

Data protection-compliant video surveillance is possible in compliance with the requirements of GDPR. We will be happy to advise you on this on a case-by-case basis.

The recordings are stored for a period of 28 days.

Facial recognition is generally prohibited and licence plate recognition is a violation of the right to informal self-determination. Accordingly, the aforementioned data is not recorded or stored.

Permanent monitoring of the protection target is not possible and is not planned. An assessment of individual alarm sequences takes place.

Only a small, select group of people, consisting of the client and our specialist staff, have access to the data. Explicit care is taken here to ensure that only those employees who need it for their work have access.

The mobile video towers use intelligent video software to monitor your premises at the times you want them to be secured. The cameras detect people and cars and transmit the corresponding reports to our 24-hour Alarm Response Centre.. The images are viewed and verified there and further immediate measures are initiated as required.

We ensure that the functional chain of surveillance remains in our hands from start to finish: The video recordings are professionally checked in our in-house alarm centre, which is manned 24/7, to avoid false alarms before any further action is taken.

We come to you, advise you and create a tailored security plan. Based on this information, we make our recommendation and you decide how many towers you would like to have installed.

We can offer various security solutions to monitor a wide range of areas. Depending on the BauWatch system, we offer a range of up to 400 metres to ensure flexible and reliable detection.

Our security systems are operational and ready for use within an hour. In addition to the necessary logistics, we can secure your construction site with BauWatch within 48 hours of your order, depending on the monitoring location.

Even when using "BauWatch construction site monitoring", you must keep your insurance in place to cover any damage (for example, outside the monitoring times). However, you can often save money on your premium after consulting your insurer.

This is clarified individually with you as the customer in advance. Our security experts will pass on the alarm in an emergency and we will be happy to advise you in advance as to who exactly, be it the police or a security service.

The employees on duty at our Alarm Response Centre are on hand 24/7. Whether the police or a security service should be notified from here in the event of an emergency is decided by the customer when the order is placed.

We offer three different surveillance systems as well as various additional accessories: Our standard surveillance towers are power-connected video towers. For self-sufficient use, there is the BauWatch Solar tower with back-up battery and integrated fuel cell and for indoor use, we can offer our battery-powered BauWatch Flex or BauWatch Brighteyez systems.

With our wired "BauWatch Standard" construction site monitoring system, an integrated rechargeable battery guarantees reliable operation for a further 48 hours if the power supply is interrupted.
We can also offer you the autonomous "BauWatch Solar" system, which offers permanent security without a power connection thanks to its environmentally friendly power supply, a combination of solar energy, battery and generator (Hybrid PowerStation).

Thanks to our automated daily remote maintenance and the integrated service platform, we are able to recognise and rectify malfunctions or failures immediately (within 24 hours). We therefore offer the highest possible system availability.

The BauWatch monitoring systems can be programmed for any defined area, usually fenced or enclosed. This means that any area that can be clearly delimited by fences or walls, for example, can be monitored. We can monitor construction sites, storage areas, vacant buildings, infrastructure construction projects, harbour areas, agricultural areas, industrial plants, logistics and recycling areas as well as any form of indoor space.

No. The labour costs, usually plus high night surcharges, considerably exceed the costs of our security solutions. In addition, human monitoring systems are more prone to failure and errors than ours. Where human labour is no longer sufficient, our reliable, intelligent, technical solutions can help.

No, BauWatch relies on personal support for the various mobile video surveillance systems from its own employees in the permanently manned control centre. Behind each system are BauWatch employees who intervene immediately in the event of an alarm, check the process live on the screen and intervene directly via an integrated loudspeaker.

The video surveillance systems are regularly and automatically checked for functionality and, if necessary, serviced immediately by a BauWatch service technician. Thanks to our constantly growing network, we are there for our customers nationwide with our own technicians. However, we can easily rectify many faults via remote maintenance using our specially developed maintenance platform. And most of our systems are prepared for events such as power failures thanks to an integrated emergency battery that guarantees uninterrupted operation for 48 hours. Longer downtimes are therefore unheard of with BauWatch.

Although our most frequently used camera tower, BauWatch GreenLight, is equipped with gentle green LED spotlights as standard, it can also be much more discreet if required. All systems can also be fitted with infrared spotlights as an option. BauWatch also offers the BauWatch Thermal system as a further alternative. It works with state-of-the-art thermal imaging cameras and does not require any additional floodlights.

Our BauWatch GreenLight video surveillance tower is equipped with green LED spotlights, as green light has been proven to be more tolerable for animals and humans than irritating white light. Over time, another positive effect has also become apparent: Because the green light on the construction site is now usually immediately associated with BauWatch, gangs of thieves often give the secured areas a wide berth. Customers benefit from this preventive protection in two ways, because theft and the associated damage to doors, fences, buildings or machines do not occur in the first place.

BauWatch monitors sites, outdoor areas and buildings of all kinds for you, because the principle behind our security always works in the same way: our various camera systems detect every vehicle and every person who wants to gain access within time periods defined together with our customers - regardless of the type of site. Thanks to the connection with our continuously manned control centre, we personally intervene immediately in the event of an alarm and warn the persons recognised on the screen via the installed loudspeakers. If necessary, we will call the police or your designated security service. In this way, we secure construction sites as well as vacant sites, energy plants, gravel pits, car parks, recycling centres or storage areas against access by unauthorised persons.

Depending on what you need to monitor and we offer a range of surveillance systems suitable for your project.

We have the BauWatch Brighteyez and BauWatch Flex systems that offer a more covert style of surveillance with multiple small cameras that can be mounted practically anywhere. Battery operated, they offer both surveillance and motion detection and our linked directly with our Alarm Response Centre enabling 24/7 protection.

Adding to the line up is the BauWatch Scout. With a compact design, 360° motion detection and image capture, 100 dB siren and full ARC integration, the BauWatch Scout is ideal for interiors.

At 6.5m tall, the BauWatch Greenlight is ideal for large spaces like empty warehouses and factories. This CCTV tower offers full HD monitoring, up to 140m range from it's two cameras and a live audio challenge for any intruders on site. This solution is also fully integrated with our ARC for round the clock protection.

All BauWatch camera systems are connected to our in-house, permanently manned control centre at the company headquarters in Ratingen. For alarm monitoring, we rely exclusively on our experienced and well-trained specialist staff: at night, at weekends and also on public holidays. In this way, we ensure that your property is always guarded by someone who is as familiar with the technology as they are with the procedures in the event of an alarm. At BauWatch, the entire process chain is in one hand, so that the coordination effort for our customers is reduced to an absolute minimum.

False alarms are almost unheard of at BauWatch. There are two reasons for this: Firstly, the intelligent control and analysis software in our surveillance systems has been continuously developed over the years: No person or vehicle enters the detection area unnoticed, but at the same time not every field mouse or brief fluctuation in the power supply triggers an alarm straight away. Secondly, our experienced staff in the control centre can check who or what has triggered an alarm live on the screen at any time. That's why a loose flutter tape or a stray dog doesn't immediately trigger a police call-out. If this is necessary, we will contact you and point out any loose components.

Depending on your insurance policy, a live monitoring solution may be the basis for discounted liability cover. It is best to find out about the respective benefits and conditions directly from your insurance provider.

If theft occurs on the construction site, containers are broken into or the property itself is damaged (due to vandalism or theft), the builder is liable until final acceptance. An effective monitoring solution that has a preventative effect and minimises cost-intensive damage from the outset is therefore always recommended.

In the event of a verified alarm, we intervene immediately via the loudspeakers integrated into our surveillance systems on site and call the police or the security service designated by the customer. We also hand over recordings of criminal offences to the police for prosecution purposes. The videos are kept for the law enforcement authorities for a maximum of 21 days before they are permanently deleted due to data protection regulations.

Yes! We regularly secure vacant sites including old and unused logistics and industrial sites, empty housing and vacant commercial properties.

No, our exclusively in-house security staff do not monitor live on the monitor. The monitoring works via software-supported detection of movements in precisely defined periods of time. Only when the camera systems detect movement and send an alarm signal to the permanently manned BauWatch control centre can our employees access the camera control system. They then check the actual danger situation on site and, if necessary, instruct the intervention forces at the scene. These are usually the police or a security service specified by the customer.

Our mobile video surveillance systems such as the BauWatch GreenLight or the BauWatch Solar are clearly visible from a distance thanks to their height of 6.5 metres, lighting and conspicuous warning signs on all four sides of the unit.

A particular strength of BauWatch security solutions is their preventive effect. Potential thieves and trespassers who see our camera towers will generally abandon their plans. In addition, our camera systems are of course labelled in accordance with current data protection regulations.

In accordance with the General Data Protection Regulation (GDPR), signs at the boundaries of the protected site indicate that the site is being monitored. In addition, we provide our customers with all the necessary signs to fulfil the required transparency and information obligations. These signs are usually clearly visible at entrances. They contain all the necessary information that interested parties need in order to contact the relevant parties and obtain necessary information.